Returns

Amplifier Instruments

The warranty period for PiezoDrive amplifier instruments (e.g PDX series) is three months and covers any manufacturing defect but not misuse or damage due to negligence. Return shipping will be arranged by PiezoDrive by contacting [email protected] or using the contact form.

Returns and repairs after the warranty period can also be arranged by contacting [email protected] or using the contact form. Material and shipping costs may apply and will be quoted prior to return.

Amplifier Modules

In case of incorrect ordering or customer dissatisfaction, amplifier modules (e.g. PDu100 etc) may be returned within 7 days of delivery for a refund exlcuding shipping costs. It is the purchasers responsibility to ensure that these devices are operated within specifications so there is no extended warranty period. Technical support is available by contacting [email protected] or using the contact form.

Actuators

In case of incorrect ordering or customer dissatisfaction, actuator products (e.g. stack and bender actuators) may be returned within 7 days of delivery for a refund exlcuding shipping costs. It is the purchasers responsibility to ensure that these devices are operated within specifications and that mounting and handling precautions are observed, there is no extended warranty period. Technical support is available by contacting [email protected] or using the contact form.