Shipping

Shipping and Lead-Time

Online orders for in-stock items will be shipped within five days. If a product quantity can be added to a cart, there is sufficient stock. Out of stock items cannot be added to a cart, PiezoDrive does not accept online back-orders. Longer lead-times may be required for custom assembled products like piezoelectric tube assemblies and fibre stretchers.

Shipping is via DHL or FedEx, and typically takes 3-5 days to any destination from Australia.

Shipping Terms and Payment of Import Duties, Sales Taxes, and Tariffs

PiezoDrive shipping terms are Incoterms 2020 DAP (Delivery At Place). The shipping cost includes transportation and insurance but not import duties, taxes and tariffs. All PiezoDrive shipments are from Australia, please check you local trade conditions with Australia to estimate import duties, sales tax, and tariffs. Before delivery, the carrier (e.g. DHL or FedEx) will be in contact to collect any relevant duties, taxes, or tariffs. This may include a processing fee of between USD30 and USD100, depending on local import requirements. Please factor these costs into budget considerations. If you have a local distributor in your country, please contact them directly for an accurate quote that includes import duties and taxes.